Discussion topic: On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

This message was authored by: Nick2 · ‎26 Aug 2023

our sky box is in a cupboard and connected to two tvs via vat 5 cables. One has not worked since installation.

This message was authored by: oldfella · ‎26 Aug 2023

@Nick2 wrote:

our sky box is in a cupboard and connected to two tvs via vat 5 cables. One has not worked since installation.

Hi @Nick2

To what are the Ethernet cables connected and which Qbox is not working?

This message was authored by: Chodley · ‎26 Aug 2023

Cat5 with adaptors for carrying HDMI?

This message was authored by: TimmyBGood · ‎26 Aug 2023

@Nick2

A Sky installer probably shouldn't have touched such equipment: subscribers can attempt to use it if they wish, but Sky offers no support with that kind of setup.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

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Re: On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

Re: On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

Re: On installation the installer connected our cat 5 cables to the skybox. One doesn’t work

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