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Discussion topic: None of my sky q boxes will turn on both on standby unable to turn via the remotes or by the boxes

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This message was authored by: Mike,1

None of my sky q boxes will turn on both on standby unable to turn via the remotes or by the boxes

Sky q boxes won't turn on via the remotes or boxes themselves tries new remotes and full power cycle etc still nothing 

 

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This message was authored by: Quoman7

Re: None of my sky q boxes will turn on both on standby unable to turn via the remotes or by the box

Posted by a Superuser, not a Sky employee. Find out more

@Mike,1 wrote:

Sky q boxes won't turn on via the remotes or boxes themselves tries new remotes and full power cycle etc still nothing 

 


Hi @Mike,1 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box?

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This message was authored by: lettice

Re: None of my sky q boxes will turn on both on standby unable to turn via the remotes or by the box

Posted by a Superuser, not a Sky employee. Find out more

If the above power restarts do not reslove your issue, try the advice laid out in this Sky help article;

Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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