Discussion topic: No sound on tv

This message was authored by: Sunflower50 · ‎04 Mar 2024

Hi, I have a broadband WiFi outage in my area. I'm getting a picture on my TV as normal but no sound. I'm on sky q. Could the broadband WiFi phone line outage be causing this? Thanks

This message was authored by: Sunflower50 · ‎05 Mar 2024

@PandJ2020 thanks for your reply, I'll ring sky later.

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This message was authored by: PandJ2020 · ‎04 Mar 2024

@Sunflower50 wrote:
Could the broadband WiFi phone line outage be causing this?

No, as live TV is sent via satellite.

I am just another Sky customer and my views are my own

This message was authored by: Sunflower50 · ‎05 Mar 2024

@PandJ2020 thanks for your reply, I'll ring sky later.

This message was authored by: OwenR · ‎27 Mar 2024

Can I speak with an advisor about no sound problem ?

This message was authored by: MightyQuinn · ‎27 Mar 2024

@OwenR wrote:
Can I speak with an advisor about no sound problem ?

Hi @OwenR Of course you can, but I'm afraid that you will need to telephone Sky.

This message was authored by: ClaireStanton · ‎13 Aug 2024

I have a picture abd able to record but no sound

Discussion topic: No sound on tv

No sound on tv

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