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Discussion topic: No sound on start up for 5-10 mins then all ok?

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This message was authored by: NeilT14

No sound on start up for 5-10 mins then all ok?

Sky Q box set up with Panasonic TX-55HZ980B tv and a Yamaha RX-V 673AV receiver. Everything is set up via ARC and has worked perfectly for over 4 years.

 

In the last week when turning on I get no sound at all, then the sound starts intermittently for a second or two and then gradually longer periods until after 5-10 mins it all works flawlessly.

 

I've checked all connections, turned it all off (had a power cut so was all off for over 2 hours yesterday) I've turned the audio settings to normal and back to Dolby and performed the settings reset on the Sky Q box.

 

Before I lose my mind as to why it doesn't just work or not work does anyone have any ideas I can try please?

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This message was authored by: hrai

Re: No sound on start up for 5-10 mins then all ok?

A bit of a long shot but....

 

The fact it is intermittent and better for increasingly long periods until it is ok makes me think that maybe it's heat/expansion related? There could be a slightly loose or damaged cable/connection somewhere but as your hardware heats up the slight expansion fixes it.

 

One way to check would be turn off the tv, amp and Sky like you would normally do - like you're off to bed - and turn everything back on straight away. If you still get the same issue you can safely disregard my hypothesis!

 

It could also be early signs of impending hardware failure somewhere.

 

But whether it's my heat idea or something else you can try to  eliminate the different devices as the cause. For example connect the sky box directly to the TV leaving the AV receiver out of the equation. If you have access to another TV try connecting that instead. If you have another source (DVD, Blu-ray or games console) use that instead of the Sky box. Hopefully that will allow you to narrow it down to one device.

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