No sound on my mini box tv sound ok

[Mandy901]

No sound at all through mini box but sound on normal tv or apps perfect

[Daniel0210]

@Mandy901 

Have you tried rebooting the main Sky Q box, then the same with the mini box?

~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button