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Discussion topic: No sound on my Sky Q Box

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This message was authored by: LiamCarter

No sound on my Sky Q Box

My tv sound is working. All apps, etc are fine. But nothing through SKY has any volume. I've tried swapping HDMI, unplugging, restarting, etc - but nothing

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This message was authored by: MightyQuinn

Re: No sound on my Sky Q Box

Posted by a Superuser, not a Sky employee. Find out more

Hi @LiamCarter   What have you set your Sky Q audio format? If not "Normal", I would try that. Home -> Settings-> Setup-> Audio visual -> Digital audio output HDMI -> Normal.

This message was authored by: nigea99

Re: No sound on my Sky Q Box

Posted by a Superuser, not a Sky employee. Find out more

@LiamCarter wrote:

My tv sound is working. All apps, etc are fine. But nothing through SKY has any volume. I've tried swapping HDMI, unplugging, restarting, etc - but nothing


Hi @LiamCarter 

 

Have you tried powering down your TV. 

 

  • We sometimes find this restores sound for people.
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