Discussion topic: No sky in summer months
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Message posted on 23 May 2025 03:28 PM
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No sky in summer months
I have a tree that blocks my signal in the summer which makes watching Sky from April impossible.
id rather not be paying £147 for a service I can't use
can someone contact me please
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All Replies
Message posted on 23 May 2025 03:32 PM
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Re: No sky in summer months
If you mean Sky, they won't contact you in response to a forum post. They have no simple way of establishing who you are.
Sounds like you're a candidate for Sky Stream, which doesn't rely on a satellite signal. Assuming, of course, that your broadband speed is adequate.
Message posted on 23 May 2025 03:34 PM
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Re: No sky in summer months
@R22.3 Sky won't contact you based on you posting here, the forum is a customer to customer support platform.
If a tree is blocking the signal to your dish then you need to speak to the owner of the land its on and ask them nicely if they wouldn't mind trimming it back, if they won't then there is little you can do(apart from switch to Sky stream or Sky Glass, or cancel) and there is absolutly nothing Sky can do.
Message posted on 23 May 2025 06:20 PM - last edited: 23 May 2025 06:23 PM
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Re: No sky in summer months
The Sky signal is being transmitted correctly: they can't be held responsible for it being intercepted...
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 May 2025 08:19 PM
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Re: No sky in summer months
@R22.3 As advised in previous replies you have 2 options get the tree lopped or investigate if Sky Stream is a suitable alternative.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 24 May 2025 01:23 PM
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Re: No sky in summer months
Or move your dish
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