Discussion topic: No signal

This message was authored by: Mark192 · ‎06 Jan 2024

No signal... I've tried everything. WiFi is fine

This message was authored by: Daniel0210 · ‎06 Jan 2024

@Mark192 wrote:

No signal... I've tried everything. WiFi is fine

@Mark192
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Laing1 · ‎06 Jan 2024

@Mark192 wrote:

No signal... I've tried everything. WiFi is fine/?

@Mark192 do you have Sky + HD Sky Q or Sky Glass/Stream ?

If you have Q or HD+ then is it no signal or no satellite signal ?

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: No signal

No signal

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