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Discussion topic: No signal

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This message was authored by: GD1

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Bertie42  If you've not booked it then you're now likely to have an even longer wait as that slot may now have been taken.

 

Comparing it to a boiler repair isn't like for like, having hot water & heat is considered essential, Pay TV is a luxury.

 

I'm not sure what you're wanting fellow customers to do for you, we've advised you of the situation so there is nothing more we can add further, other then to call Sky back and make a new appointment.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Bertie42

Re: No signal

Do you guys work for sky . You all seem to accept this level of service . Sheesh 

This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Bertie42 

The text in bold under the date and time of our posts is self explanatory. We are customers like you. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: PandJ2020

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Bertie42 wrote:

Do you guys work for sky . You all seem to accept this level of service . Sheesh 


Ah, we've got to the do you work for Sky line.

 

as I already noted, look at Sky Protect if you want to jump the queue.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: GD1

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Bertie42 

Does this not clarify who we are?

GD1_0-1693224709208.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Bertie42 wrote:

It hasn't been booked because that's too long of a wait .


@Bertie42 

If you didn't take that appointment you may find you'll be waiting longer than next Monday I'm afraid.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: PandJ2020

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

See if a local firm will look at it - they may be quicker but will charge and Sky are unlikely to reimburse.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Bertie42

Re: No signal

Well I for one am finding it hard to believe in better . 

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