No signal to sky box

[SamR10]

Anyone in DD7 area having issues with a signal to their sky box. Asking for my elderly mum.

[oldfella]

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@SamR10 wrote:

Anyone in DD7 area having issues with a signal to their sky box. Asking for my elderly mum.

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Hi @SamR10 

You need to clarify whether or not is No Signal message on TV or no Satellite signal.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

[Daniel0210]

@SamR10 
If you’re seeing a message displaying ”No signal” it tends to be from your TV, such as possibly not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Whenever a “no satellite signal” message is displayed, that relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight then follow the link provided by @oldfella