Discussion topic: No signal to all my channels for the last hour. Internet appears to be working but no live channels
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Message posted on 30 Jul 2024 09:40 PM
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No signal to all my channels for the last hour. Internet appears to be working but no live channels
Any advice?
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Message posted on 30 Jul 2024 09:42 PM
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Re: No signal to all my channels for the last hour. Internet appears to be working but no live chann
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
Message posted on 31 Jul 2024 03:41 AM
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Re: No signal to all my channels for the last hour. Internet appears to be working but no live chann
@Muj107
A message displaying ”no signal” tends to be from your TV.
Any message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in the link provided by @PandJ2020
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.
If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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