30 Jul 2024 09:40 PM
Any advice?
30 Jul 2024 09:42 PM
Posted by a Superuser, not a Sky employee. Find out morehttps://www.sky.com/help/articles/sky-tv-no-satellite-signal
31 Jul 2024 03:41 AM
Posted by a Superuser, not a Sky employee. Find out more@Muj107
A message displaying ”no signal” tends to be from your TV.
Any message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in the link provided by @PandJ2020
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.
If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
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