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This discussion topic has been answered Discussion topic: No signal please check your antenna

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Avatar for Gemofthesea18
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This message was authored by: Gemofthesea18

Message posted on ‎12 Sep 2023 06:44 PM

No signal please check your antenna

I'm not getting some channels it is saying check no signal please check your antenna connection

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎12 Sep 2023 06:50 PM

Re: No signal please check your antenna

Posted by a Superuser, not a Sky employee. Find out more

@Gemofthesea18 

That suggests a message from your TV, not your Sky Q box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎12 Sep 2023 06:50 PM

Re: No signal please check your antenna

Posted by a Superuser, not a Sky employee. Find out more

@Gemofthesea18 

That suggests a message from your TV, not your Sky Q box. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: GD1

Message posted on ‎12 Sep 2023 06:52 PM

Re: No signal please check your antenna

Posted by a Superuser, not a Sky employee. Find out more

@Gemofthesea18  Thats a TV message as you're on the TV/Freeview input, try using your TV's remote to scroll through the HDMI inputs until you find the one that has Sky Q.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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