Discussion topic: No signal or dropping out
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Message posted on 09 Sep 2024 05:28 PM
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No signal or dropping out
IF I manage to get a signal, eventually it drops out.... been told that need new box, which agreed to, but no engineer available until next month!!! Phaffff sorry peed off
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Message posted on 10 Sep 2024 11:29 AM
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Re: No signal or dropping out
Seems by sending an engineer rather than arranging a doorstep box swap for you to connect a replacement box Sky believe an engineer visit is necessary. Unfortunately there are less engineers than 12 months ago and you'll have been provided with the earliest available appointment in your area. Try ringing Sky again in a few days and see if there's a slot following someone cancelling a visit.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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