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Discussion topic: No signal on over 100 channels

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This message was authored by Kimbrothers This message was authored by: Kimbrothers

No signal on over 100 channels

For a few weeks now some channels are not working, it started off with channel 5, this hasn't been working for over a month, now all +1 channels have gone, when you click on the channel it comes up with "this channel is currently affected by a problem with your satellite signal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal on over 100 channels

Posted by a Superuser, not a Sky employee. Find out more

@Kimbrothers 

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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