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Discussion topic: No signal on channels

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This message was authored by Jadechris This message was authored by: Jadechris

No signal on channels

All channels that are paid for are showing no signal

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal on channels

Posted by a Superuser, not a Sky employee. Find out more

@Jadechris 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box.

 

If it says no satellite signal take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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