for the last few days I've had an error message for bbc1 and itv2 which says that there is no signal, all other channels are fine. I've tried turning my sky q box off and on a few times, but makes no difference
Posted by a Superuser, not a Sky employee. Find out more
@ben.smith ”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link. . https://www.sky.com/help/articles/sky-tv-no-satellite-signal You may then need to contact Sky and arrange for an engineer to check the alignment of your dish.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
