No signal on bbc1 and itv2

[ben.smith]

Hi

for the last few days I've had an error message for bbc1 and itv2 which says that there is no signal, all other channels are fine. I've tried turning my sky q box off and on a few times, but makes no difference

any advice would be greatly appreciated 

[Daniel0210]

@ben.smith 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link. .
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish.

[ben.smith]

@Daniel0210 Thank you very much, really helpful 👍