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Discussion topic: No signal for satellite

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This message was authored by Willow2016 This message was authored by: Willow2016

No signal for satellite

I've checked my connection & WiFi but I still have no satellite signal 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No signal for satellite

Posted by a Superuser, not a Sky employee. Find out more

@Willow2016Your satelitte signal does not come through your broadband. Do you have Sky Q or Sky stream or Glass?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by NW4 This message was authored by: NW4

Re: No signal for satellite

: No signal for satellite using sky q

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal for satellite

Posted by a Superuser, not a Sky employee. Find out more

@NW4 
If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)

Any “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.

A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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