0

Discussion topic: No signal being received on all channels

Reply
This message was authored by: Hcumberland

No signal being received on all channels

  •  
Reply

All Replies

This message was authored by: GD1

Re: No signal being received on all channels

Posted by a Superuser, not a Sky employee. Find out more

@Hcumberland  A No signal message is your TV, do you mean Np satellite signal?  Try working through these steps https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: No signal being received on all channels

Posted by a Superuser, not a Sky employee. Find out more

@Hcumberland 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box.

If it displays no satellite signal take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a UK communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply