0

Discussion topic: No satellite signal

Reply
This message was authored by: Saritarohit

No satellite signal

Unable to watch live tv but can access all sky  content on recorded, catch up, apps. All connections on and sky online checks alll ok

any help will be appreciated

Reply

All Replies

This message was authored by: nigea99

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Saritarohit wrote:

Unable to watch live tv but can access all sky  content on recorded, catch up, apps. All connections on and sky online checks alll ok

any help will be appreciated


hi @Saritarohit 

 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

 

 

BTW Also note that whilst you may be able to watch recordings, use downloads & apps,  these may stop after a few days or longer as it needs a periodic 'keep alive' signal that is sent via the Satellie 

Reply