08 Dec 2024 09:10 AM
It shows on screen that I don't have a satellite signal
08 Dec 2024 09:20 AM
I have no signal as well. Is it the weather
08 Dec 2024 10:02 AM
Posted by a Superuser, not a Sky employee. Find out more@Billy2411 You posted this in the broadband forum, a No satellite signal has no relevance to Satellite delivered channels, which box do you have Sky+HD or Sky Q?
08 Dec 2024 10:03 AM
Posted by a Superuser, not a Sky employee. Find out more"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
08 Dec 2024 11:14 AM
I have sky Q
08 Dec 2024 11:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@Billy2411 wrote:I have sky Q
Start here: https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may well need an engineer to check the dish. However, the lead time may take you past Christmas - you could consider paying a local firm who may be available quicker.
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