Discussion topic: No satellite signal
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Message posted on 30 Mar 2024 11:47 AM
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No satellite signal
No satellite signal I've run tests and they are saying everything ok
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Message posted on 30 Mar 2024 11:53 AM
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Re: No satellite signal
@Valer2 you have posted in the Sky Broadband forum given broadband doesnt use satellite which Sky TV system do you have so somebody can move your post?
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 30 Mar 2024 12:06 PM - last edited: 30 Mar 2024 12:13 PM
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Re: No satellite signal
I see your post has been moved to the Sky Q board, so if you have Sky Q when a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
If you have Sky+, that platform is no longer supported by Sky so you'll have to pay a local satellite installation company to realign.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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