No satellite signal

[Katies94]

I've got no satellite signal but can't see where it's coming from as checked

[GD1]

@Katies94  No sure why you posted this in the broadband forum as it's not a broadbande issue.

A no satellite signal message is normally down to either a dish or cable issue.  You can work through the steps below.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

[Daniel0210]

@Katies94 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).

A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye and could only affect one or two channels). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

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If you have Sky+ / Sky+HD (you haven't specified) you'll need to contact a local satellite company and arrange an engineer at your own expense.