Discussion topic: No satellite signal

This message was authored by: Greta · ‎14 Sep 2023

Hi I have had muplriples of issues with my sky tv recently. None of the channels are available to watch as there is no signal on the satellite. I have reseted everything numerous of times akd still not working. It has been over a week now

This message was authored by: GD1 · ‎14 Sep 2023

@Greta Work through this link, https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

If it's not resolved then you can book an engineer.

Why have you waited a week? A no sateliite signal is normally down to your dish moving slightly.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎14 Sep 2023

@Greta

In addition, if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Discussion topic: No satellite signal

No satellite signal

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