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Discussion topic: No satellite signal

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This message was authored by Rosh78 This message was authored by: Rosh78

No satellite signal

No satellite signal on some of my channels 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Rosh78 

That is usually a sign that the dish is slightly out of alignment and would need an engineer visit. 

edit: try this troubleshooting first

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Rosh78 

That is usually a sign that the dish is slightly out of alignment and would need an engineer visit. 

edit: try this troubleshooting first

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Rosh78
Topic Author
This message was authored by Rosh78 This message was authored by: Rosh78

Re: No satellite signal

I'll try and book engineer now

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

See my edited post first @Rosh78  


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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