19 Jan 2024 03:31 PM
Sky saying that a problem with my satellite signal
19 Jan 2024 03:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Asghar1
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).
A “no satellite signal” message relates to your Sky box.
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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