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This discussion topic has been answered Discussion topic: No satellite signal

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Message posted on ‎21 May 2023 02:53 PM

No satellite signal

No satellite signal on some of my channels 

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This message was authored by: Daniel0210 Answer

Message posted on ‎21 May 2023 02:54 PM - last edited: ‎21 May 2023 02:56 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Rosh78 

That is usually a sign that the dish is slightly out of alignment and would need an engineer visit. 

edit: try this troubleshooting first

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎21 May 2023 02:54 PM - last edited: ‎21 May 2023 02:56 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Rosh78 

That is usually a sign that the dish is slightly out of alignment and would need an engineer visit. 

edit: try this troubleshooting first

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Rosh78

Message posted on ‎21 May 2023 02:55 PM

Re: No satellite signal

I'll try and book engineer now

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This message was authored by: Daniel0210

Message posted on ‎21 May 2023 02:56 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

See my edited post first @Rosh78  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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