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Discussion topic: No satellite signal

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Avatar for Mandy++B
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This message was authored by: Mandy++B

Message posted on ‎02 Apr 2023 05:40 PM

No satellite signal

I have had no satellite signal for 9 days 

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Avatar for Chodley
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Superuser
This message was authored by: Chodley

Message posted on ‎02 Apr 2023 05:43 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more
@Mandy++B wrote:

I have had no satellite signal for 9 days 

Have you tried power cycling the box? If so and still happening dish has a problem. Best to call Sky to get an engineer booked (I think you can do this via My Sky too)

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Avatar for Invisiblename
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This message was authored by: Invisiblename

Message posted on ‎02 Apr 2023 06:19 PM

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more
@Mandy++B wrote:

I have had no satellite signal for 9 days 

Your own dish, or a shared one? Have you checked that the satellite cables connections at the back of your box are tight?

I am just another Sky customer!
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