Discussion topic: No satellite signal on sky q

This message was authored by: as2001 · ‎16 Apr 2023

Since Friday night I have no satellite signal. We had bad winds on Friday so I assumed it would be okay in the morning but there is still no satellite signal. I've done all of the trouble shooting steps to try and restore the signal but nothing has worked. I have just checked my signal cables in the back of the q box and one of the pins on one cable looks like it has corroded. Could this be my problem?

This message was authored by: as2001 · ‎17 Apr 2023

I did book an engineer who is currently here now and it was the cable and it is being replaced.

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This message was authored by: GD1 · ‎16 Apr 2023

@as2001 A corroded pin on the cable from the dish would suggest water has gotten into the cable, and could have alsio damaged the box, however you'll need to call Sky to book an engineer to sort this out.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: as2001 · ‎17 Apr 2023

I did book an engineer who is currently here now and it was the cable and it is being replaced.

Discussion topic: No satellite signal on sky q

No satellite signal on sky q

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