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Discussion topic: No satellite signal on sky q

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This message was authored by as2001 This message was authored by: as2001

No satellite signal on sky q

Since Friday night I have no satellite signal. We had bad winds on Friday so I assumed it would be okay in the morning but there is still no satellite signal. I've done all of the trouble shooting steps to try and restore the signal but nothing has worked. I have just checked my signal cables in the back of the q box and one of the pins on one cable looks like it has corroded. Could this be my problem?


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as2001
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This message was authored by as2001 This message was authored by: as2001 Answer

Re: No satellite signal on sky q

I did book an engineer who is currently here now and it was the cable and it is being replaced.

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This message was authored by GD1 This message was authored by: GD1

Re: No satellite signal on sky q

Posted by a Superuser, not a Sky employee. Find out more

@as2001   A corroded pin on the cable from the dish would suggest water has gotten into the cable, and could have alsio damaged the box, however you'll need to call Sky to book an engineer to sort this out.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

as2001
Topic Author
This message was authored by as2001 This message was authored by: as2001 Answer

Re: No satellite signal on sky q

I did book an engineer who is currently here now and it was the cable and it is being replaced.

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