@Kt_mccourt wrote:
My Sky Q mini box says no satellite signal. I have followed all the threads turning off all 3 items Sky main Q and router. Main box works fine. Broadband fine.
I can even access all the apps on the mini box just cannot watch normal TV or recordings. Help please
Hi @Kt_mccourt
Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).
If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.
Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.
