No satellite signal on mini boxes - main box fine

[bnjoo]

My mini boxes all show 'no satellite signal' 

I have done all the reboots, checked main box has mini boes ticked, powered all down and back. Still the same messages.

Pls help

[Tom-W19]

Hi @bnjoo 

On the Main Q box can you go to Settings then Watch on Sky Q Mini Box and select Reactivate.

This will refresh the signal going to the Minis.

Let me know how you get on and we'll help you further if required.

[bnjoo]

I have the same problem again on all mini boxes

Have reactivated, rebooted, checked software, rebooted router etc.

Pls help

[San2023]

I have the same problem the main box has a hard drive problem i tried resetting everything nothing worked replacement box ordered.

My sky mini box is saying no signal again I have tried to reset the box and also go to settings go to watch on sky q mini box and reactivate still the same problem.

The main box there is a signal but the hard drive problem any help appreciated 

[Annlynn2]

Error MR102

[Laing1]

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@Annlynn2 wrote:

Error MR102

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@Annlynn2 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot the mini box

[Neil-b1]

Hi

did a new sky q main box sort your problem