Discussion topic: No satellite signal on certain channels
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Message posted on 15 Sep 2023 07:51 PM
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No satellite signal on certain channels
Sky has been acting up for a few months - lost signals, channels skipping etc.
at the moment all virgin channels gone and reporting "no satellite signal" esp virgin media 1 & 2 and a few random others.
still paying an extortionate bill and cannot get through to customer service
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All Replies
Message posted on 16 Sep 2023 10:41 AM
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Re: No satellite signal on certain channels
Hi there, Aisling81. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 18 Sep 2023 10:41 AM
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Re: No satellite signal on certain channels
Hi @Aisling81
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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