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Discussion topic: No satellite signal done trouble shooting engineer booked

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Ld28
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This message was authored by Ld28 This message was authored by: Ld28

No satellite signal done trouble shooting engineer booked

‎09 Sep 2024 05:33 PM

Hi got engineer coming but in 2 weeks time what am I supposed to do in the meantime? Tv guide not loading either. Tell me am I still paying for a service I cannot use?

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MightyQuinn
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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: No satellite signal done trouble shooting engineer booked

‎09 Sep 2024 05:37 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ld28  Rightly or wrongly, Sky expect you to use Sky Go.

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PandJ2020
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Re: No satellite signal done trouble shooting engineer booked

‎09 Sep 2024 05:39 PM

Posted by a Superuser, not a Sky employee. Find out more

...they will often apply a credit for the period that you could not use the services.  Once fixed, call them.

I am just another Sky customer and my views are my own
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