No satellite signal communal dish

[CP15]

I've had no satellite signal for 3 months. We live in a large block of flats.

Ive had 2 Sky engineers out.

Ive had my buildings maintenance team and a separate aerial and dish company out but still no satellite signal.

Sky says its a dish issue so is my responsibility and my service agent says the dish is fine and it's my Sky equipment which I don't think it is.

What options do I have? I'm paying for tv for 3 months and not receiving it. I'm thinking I will just have to give up and cancel my Sky contract

[Sa09]

Im in similar position as you OP. Lost signals to BBC Regional Channel, ITV, Channel 5 and few others.

Building manager advised they had engineers had a look and dish is aligned perfectly.

Sky engineer ran a test and advised you are getting poor signals due to communal dish not set up properly.  

I have 7 months left on my contract. Rang Sky CS today and they offered to cancel my Sky Q effective immediately with no extra charges.

Im gutted that i'll be loosing Sky Q. 

I do not want to get Sky Stream but Im left with no choice. 

[CP15]

Yep looks like it'll have to be stream for me also, hope Sky don't try and charge me even more than they are already..

I read somewhere Sky Q being phased out next year anyway?

[PandJ2020]

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@CP15 wrote:

Yep looks like it'll have to be stream for me also, hope Sky don't try and charge me even more than they are already..

I read somewhere Sky Q being phased out next year anyway?

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No, a few more years to go...