Discussion topic: No satellite signal. Unable to get onto my recordings

This message was authored by: Georgina1995 · ‎03 Sep 2023

Satellite issues. Sly Q not working. No recordings

This message was authored by: GD1 · ‎03 Sep 2023

@Georgina1995 There ae no satellite issues, if the 3 satellites in space were having issues this forum would explode.

Try working through these steps https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎03 Sep 2023

@Georgina1995
If that troubleshooting doesn't help you may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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Discussion topic: No satellite signal. Unable to get onto my recordings

No satellite signal. Unable to get onto my recordings

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