No satallite signal

[Fatima10]

For the past couple of days, both main box and mini box the sky has not been working. I have done everything around switching it off and resetting the sky to resolve it. It is not been working. It still shows no satellite signal

[nigea99]

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@Fatima10 wrote:

For the past couple of days, both main box and mini box the sky has not been working. I have done everything around switching it off and resetting the sky to resolve it. It is not been working. It still shows no satellite signal

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hi @Fatima10 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

[Chrisee]

@Fatima10 doesnt sound like a broadband issue but rather an issue with the fish your Q system uses. If it is your own dish call Sky to get an engineer out if it's a dish supplying a block of flats or similar talk to whoever maintains that system.