05 Aug 2024 05:23 PM
No satalite signal
would like some help
thank you
05 Aug 2024 05:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAny message displaying “no satellite signal” relates to your Sky Q box, so firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.
If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.
Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion