Discussion topic: No satalite signal has a x but network connection has a tick next to it and to use service u need si

This message was authored by: Jane70 · ‎10 Nov 2023

To use this service you need a signal is what it says on everything I try and do

Signal unlocked

Strength 0

Quality 0

LNB type Wideband

Pls help

This message was authored by: TimmyBGood · ‎10 Nov 2023

Sky Q is a satellite television system and requires a signal from a satellite dish.

Was this box installed by Sky and been working previously at that address?

If so, you need to log a fault with sky and get the satellite dish and cabling checked.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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