0

Discussion topic: No sat signal redund?

Reply
Avatar for GgF
Level 0 icon
What's this?
This message was authored by: GgF

Message posted on ‎02 Jan 2026 07:57 AM

No sat signal redund?

Ive had no satellite signal all over Christmas and new year while waiting for an engineer no access to recordings or apps. Will sky help me recover a refund for this?

Report post
Post 1 of 3
137 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎02 Jan 2026 08:10 AM

Re: No sat signal redund?

Posted by a Superuser, not a Sky employee. Find out more

Not until you ask them... it's not automatic.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
129 Views
0 Likes
Reply
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎02 Jan 2026 09:25 AM

Re: No sat signal redund?

Posted by a Superuser, not a Sky employee. Find out more

@GgF  You also won't get a refund, you may be credited with pro rata compensation based on the days without TV.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 3 of 3
100 Views
0 Likes
Reply
Reply