Discussion topic: No rewind or pause on GB News channel
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Message posted on 22 Oct 2025 08:54 AM
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No rewind or pause on GB News channel
Cannot pause or rewind the GB News channel today, get a message on the screen saying not possible. All other news channels work ok.
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Message posted on 22 Oct 2025 09:12 AM
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Re: No rewind or pause on GB News channel
@LeeG
As it fixes a multitude of problems firstly try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
Allow 5-10 minutes before things hopefully revert back to normal.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 22 Oct 2025 09:12 AM
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Re: No rewind or pause on GB News channel
https://helpforum.sky.com/t5/Sky-Q/Pause-rewind-issue-16-09-25/td-p/5087031
Also happening on ITV 103, 4+1 204. Not getting prompt that programme started xx minutes ago with option to watch from start on app for these channels. Happened last month and appeared to be a Sky issue, see link. Need KevNewMedia who got involved last time but he's offline. Hopefully another Sky employee monitors this board.
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