Discussion topic: No response to handset on sky Q mini box.
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Message posted on 18 Nov 2023 03:07 PM
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No response to handset on sky Q mini box.
Stuck on initial screen. Batteries good. Wifi good. Master tv working fine. Good sattelite signal. Can't look at settings because stuck on initial screen.
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Message posted on 18 Nov 2023 03:14 PM - last edited: 18 Nov 2023 03:15 PM
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Re: No response to handset on sky Q mini box.
@Steve801 wrote:
Stuck on initial screen. Batteries good. Wifi good. Master tv working fine. Good sattelite signal. Can't look at settings because stuck on initial screen.
Hi @Steve801
Make sure that the Home button on the Q remote isn't sticking. If that one and all others seem Ok the, with the mini on with green led
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
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