30 May 2023 06:05 PM
No leads in the box or remote control
30 May 2023 06:11 PM
Posted by a Superuser, not a Sky employee. Find out more@MMed You'll need to provide some more info than you have.
Is this a new install? Is this a replacement box?
30 May 2023 06:13 PM
It was a replacement box.
30 May 2023 06:17 PM - last edited: 30 May 2023 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more@MMed Do you not have the cables & remote from the old box?
30 May 2023 06:26 PM
I got a hdmi but the power port is different.
30 May 2023 06:31 PM
Posted by a Superuser, not a Sky employee. Find out more@MMed I would give Sky a call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
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