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Discussion topic: No power in Sky box

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This message was authored by islandgirl This message was authored by: islandgirl

No power in Sky box

Just noticed last night that there is no power light on the box. It's not powering up at all. Changed the socket, checked the fuse in the plug, nothing happening. It's completely dead.

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This message was authored by GD1 This message was authored by: GD1

Re: No power in Sky box

Posted by a Superuser, not a Sky employee. Find out more

@islandgirl  You'll needto call Sky if you've tried the usual trouble shooting.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


islandgirl
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This message was authored by islandgirl This message was authored by: islandgirl

Re: No power in Sky box

Thank you very much!

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