No power cable delivered with new Sky Q box

[Mark_donnelly]

Had a hard drive issue with previous sky q box, they sent out a replacement and didn't include the new power cable for this box.

[Laing1]

@Mark_donnelly what connetion is on the back of the Q box as there are 2 types of power cable for Q boxes a standard figure of 8 or a round cable with pins that is made only for 1 version of the Q box 

only Sky can really help 

I have escalated this to sky

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https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Mark_donnelly  an invite to chat.

[Addie15]

Update-We are closing this session now due to no response from @Mark_donnelly within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.