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Discussion topic: No picture just sound

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This message was authored by: AyeshaGoodall

No picture just sound

Hey this morning I have come to turn on my tv and their is no picture. I have tried loads of different things like changing the wires, changing the port that that cable goes into and still nothing, I have even tried something someone had mentioned on here and it's still not fixed. 

Can someone please help me out with this please as I have two autistic children that depend on the tv. 

Thank you in advance 

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This message was authored by: Quoman7

Re: No picture just sound

Posted by a Superuser, not a Sky employee. Find out more

@AyeshaGoodall wrote:

Hey this morning I have come to turn on my tv and their is no picture. I have tried loads of different things like changing the wires, changing the port that that cable goes into and still nothing, I have even tried something someone had mentioned on here and it's still not fixed. 

Can someone please help me out with this please as I have two autistic children that depend on the tv. 

Thank you in advance 


Hi @AyeshaGoodall  Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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