No picture from my sky Q bix

[Grant14]

I'm not getting any picture from my Q box. I've disconnected power for 1 minute and reset. It came on really blocky and then went off. Still getting sound through my sky sound box. 

[Addie15]

Hi there, @Grant14.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.