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Discussion topic: No network connection on newish 2TB Sky Q box. Was working but over the last four weeks it has been

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This message was authored by Kitsmum This message was authored by: Kitsmum

No network connection on newish 2TB Sky Q box. Was working but over the last four weeks it has been

No network connection on newish 2TB Sky Q box. Was working but over the last four weeks it has been dropping off the network. Constant re connection problems but now it will not connect to network at Al by WPS or SSID. we have been left with just basic TV when we tend to stream so very inconvenient. 

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This message was authored by Laing1 This message was authored by: Laing1

Re: No network connection on newish 2TB Sky Q box. Was working but over the last four weeks it has b

Posted by a Superuser, not a Sky employee. Find out more

@Kitsmum wrote:

No network connection on newish 2TB Sky Q box. Was working but over the last four weeks it has been dropping off the network. Constant re connection problems but now it will not connect to network at Al by WPS or SSID. we have been left with just basic TV when we tend to stream so very inconvenient. 


@Kitsmum is Sky your broadband provider or a third party 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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