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Discussion topic: No internet connection to sky q box

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This message was authored by: bazza3566

Message posted on ‎20 Sep 2023 07:55 PM

No internet connection to sky q box

Internet went down last and now back up and running but i cannot reconnect sky q box to sky hub

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This message was authored by: GD1

Message posted on ‎20 Sep 2023 07:58 PM - last edited: ‎20 Sep 2023 07:59 PM

Re: No internet connection to sky q box

Posted by a Superuser, not a Sky employee. Find out more

@bazza3566  Have you rebooted the hub? If so have you followed these steps? https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-proble...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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