Discussion topic: No internet connection popup message
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Message posted on 17 Aug 2025 08:01 PM
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No internet connection popup message
"It looks like you do not have an internet connection right now. If you're already set-up we'll keep trying to connect."
Is it possible to disable this message i.e. stop it popping up? Is there a way to stop the box trying to connect if you want it to remain offline?
To clarify again, Sky Q box is not connected to internet and I want it to stop trying to connect and seeing this message again and again.
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All Replies
Message posted on 17 Aug 2025 08:16 PM
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Re: No internet connection popup message
Hi @Leonsky The box needs to "phone home" occasionally to remain activated.
Message posted on 17 Aug 2025 08:23 PM
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Re: No internet connection popup message
It's never been connected. What will happen? At some point it will be mandatory to connect?
Message posted on 18 Aug 2025 07:17 AM
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Re: No internet connection popup message
Yes. It must have been connected once to pair the viewing card.
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