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Discussion topic: No email for sky

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This message was authored by Jesscat This message was authored by: Jesscat

No email for sky

Iam having sky q installed and have communal  dish which belongs to the council they have asked me for email address for sky as they want confirmation that any damage done they will be responsible for I have rang sky but say they don't have email address.What can I do please 

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This message was authored by ThePope27 This message was authored by: ThePope27

Re: No email for sky

I guess it could be sent to 

 

CRSupport@bsky b.com

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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: No email for sky

Posted by a Superuser, not a Sky employee. Find out more
This message was authored by ThePope27 This message was authored by: ThePope27

Re: No email for sky

Hi @MightyQuinn,

 

It wouldn't be B2B as it's a domestic subscription not a commercial 🙂

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Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: No email for sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @ThePope27   So you consider your local Council as being domestic 😀

This message was authored by ThePope27 This message was authored by: ThePope27

Re: No email for sky

@MightyQuinn 

I can see you point it's inbetween being domestic and commercial as the end user is a domestic user but the dish would technically be business...

 

I would give them the domestic complaints email address and the business one, they can decide which one to contact in the unlikely event of damage to the dish which they won't even touch. They would only touch the dSCR you would hope.

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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